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Boundaries in Writing

boundaries Jul 13, 2024

A lot of the work I have done in my own life, and that I do with my coaching clients (ok, and my patients TBH) is practicing boundaries. Many of us have been socialized to NOT have boundaries; we may want them, we may think that they are a good idea, but most of us didn’t learn how to set and maintain them.

So this month, I’m giving you scripts that you can practice NOW until they become more natural.

And today, we move to WHAT TO WRITE TO OTHER HUMANS RELATED TO CLINICAL CARE (IN EPIC/TEAMS/CERNER, SLACK/EMAIL, ETC):

Epic Chat/Teams Chat

Thank you for your message. According to our late arrival policy, this patient arrived after check-in time, and we will not be able to see them today. Please offer to reschedule them. If they feel that their health concern is urgent, they can see another provider or go to Urgent Care.

Thank you for your message. I am in the middle of a patient visit and cannot answer your question at this time. I am available to answer your question at (XXX) o’clock.

Thank you for your message. I am in the middle of a patient visit and cannot complete your request at this time. Prescription refills need to be requested at least (XXX) days in advance, according to clinic policy.

Thank you for your message. I am in the middle of a patient visit, and unable to complete medical forms on an urgent basis. In accordance with our policy, forms need to be dropped off, and require up to (XXX) days for completion.

This is just a small sample of written boundaries that you can start using today. To get my complete guide, "Boundaries To Go" in a copy-and-paste format, click here.

 

Hi There!

I'm Megan. I'm a Physician and a Life Coach and a Mom. I created this blog to help other Physicians and Physician-Moms learn more about why they feel exhausted, burned-out and overwhelmed, and how to start to make changes. I hope that you enjoy what you read, and that it helps you along your journey. And hey, if you want to talk about coaching with me, I'm here for that too! I offer a free 1:1 call to see if we are a good fit. Click the button below to register today.

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